Glass Vase Arrangement of 10 Orange Gerberas

"I had selected the 9 am -12 slot for the delivery but I received a call from IGP on the morning of the delivery that the vendor will be unable to deliver the flowers and that if it was okay if it is delivered later! Now what do you expect me to answer...Do I have an option ! why do you ask the customer for a time slot when you cant deliver! Please only commit if you can deliver...I cannot resolve your last minute problem if you are inefficient"

"For birthdays, you should have a delivery time between 6am to 8am slot. (without any extra cost). One would always like to surprise / gift the recipient on a birthday early in the day rather than late in the day...the recpient feels good when he/she starts the day with greetings and gifts from loved ones. Your gifts are never delivered before afternoon or early evening.. I am not in favour of a 12 o' clock night delivery which disturbs the recipient and their family members."